buyCred popup error message

front page Forums 1.8 Beta buyCred popup error message

This topic contains 7 replies, has 4 voices, and was last updated by Avatar syldri 2 months, 2 weeks ago.

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  • #36432
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    kamerhurenamsterdam

    hi, i love the new pop-up in the buyCred add-on. one thing is a bit strange; when the user forgets to fill in an amount of credits the popup gives a message “communications error”. this is confusing.

    #36484
    Avatar
    WPExperts

    Hi @kamerhurenamsterdam
    Thanks for reporting this error, can you please name the payment gateway in which you are facing this error.

    Regards
    MyCred Support Team

    #36567
    Avatar
    WPExperts

    Hi @kamerhurenamsterdam!

    Can you share some more information like the payment gateway and some screenshot? that might help us to reproduce the same issue.

    Thanks and regards,
    myCred Support team.

    #36692
    Avatar
    kamerhurenamsterdam

    payment gateway is PayPal. the minimum amount of point one has to buy is 4. this number is displayed a placeholder. if a user doesn’t change this number and presses Buy Now there is a confusing message. it should say something like “You have to choose an amount of points” or something.

    i made a screencapture: https://youtu.be/xkpcmU2hgkY

    #36485
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    kamerhurenamsterdam

    PayPal Payments Standard

    #36433
    Avatar
    kamerhurenamsterdam

    and the buyCred shortcode [mycred_buy] is not working. the popup goes in infinite loop and cannot be closed.

    #39881
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    Crisanto Povis

    I’ve got same problem:
    https://1drv.ms/u/s!ArIA6OMd8ypHguZH_QrFOVM2AxGJJw

    Stills bugged in your last version 1.8.4

    #41603
    Avatar
    syldri

    hello I have the same problem, and the support does not respond, your problem is solved?

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