Delete old points?

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This topic contains 6 replies, has 2 voices, and was last updated by Avatar Gabriel Galvão 6 years, 1 month ago.

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  • #4673
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    Gabriel Galvão

    Hi gabriel,

    I’m having a problem using the rank list on my website.

    When I installed and configured mycred on my website I chose the option
    1°”Users are ranked according to the total amount of tokens they have accumulated.”
    but then I decided that this was the best option
    2°”Users are ranked according to their current balance.”

    But now my user “Admin” has an old score points called “points” and is at 460. The problem is that I do not have these 460 points / tokens in my current swing, and as I say above I am using the 2nd option now.

    But on the Leaderboard Rank i am the FIRST because these 460 points. Even though I have nothing in the current balance.

    The question is, how do I delete this record points the 1st option?
    Have deleted the logs and did not solve the problem.

    Thank you.

    #4674
    Avatar
    WPExperts

    Hi. Have you tried clicking on “Assign ranks to users” under the Management tab on the myCRED Settings page?

    #4677
    Avatar
    Gabriel Galvão

    Hi Gabriel,

    Now that i have clicked on “Assign Rank to Users” come to another problem, see image for reference.

    Rank Admin:
    http://prntscr.com/2kzrg8

    Rank User:
    http://prntscr.com/2kzrn9

    My Admin are in leaderboard as #2 and User as #1, but as you can see on the widget “My Balance(Meus Tokens)” of the Admin it looks as #0.

    Thanks

    #4683
    Avatar
    WPExperts

    Since you changed from total to current and then reset it could be that the ranks got messed up. I would try giving both users 1 point to see if the correct rank is applied as I can see both have “no rank”.

    Are your rank also correctly setup meaning the point requirements are not overlapping?

    #4684
    Avatar
    Gabriel Galvão

    The rank is working fine, the problem is on the widget “My Balance” when i select “Include users ranking”, so the “%ranking%” is not really working it just show me to variables, “0” and “1”. I created another user and now i have two users with rank “0”.

    Because the widget Leaderboard shows the “%ranking%” just fine, with the right ranking number, i have to remove the rank user from the widget “My Balance” since it’s not working for me.

    Thanks.

    #4685
    Avatar
    WPExperts

    Very odd. The %ranking% tag should return your position in the main leaderboard while %rank% shows the rank title. I am re-writting most of the Ranks-addon to make things less complicated and the leaderboard to make it a bit more flexible.

    #4686
    Avatar
    Gabriel Galvão

    About the rank, i take a look and all rank are not overllaping. I take too much care on this ^^.

    Anyway thanks Gabriel for the faster reply i will waiting for the next update to see if this get fix(at least for me).

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